Contact ShipScroll
The fastest way to reach us is email: hello@shipscroll.com. Pick a topic below and your email opens with the right subject line, and we tell you what to include so we can answer in one reply.
Looking for a quick answer instead? Most questions about launching, badges, ads and payments are covered in the help center and the FAQ.
What do you need help with?
Help with a launch
Listing review, launch week, votes, the badge or your dofollow link.
Include your product name or its ShipScroll link.
Email launch helpPayments and refunds
An order stuck on “Confirming”, a refund, an invoice or the FOUNDING code.
Include the order from Orders in your dashboard and the email you paid with.
Email billingAdvertising
Questions about display ads, the billboard, side column ads, dates or creative.
Include the weeks and placement you have in mind.
Email about advertisingPartnerships and press
Newsletter swaps, communities, integrations or a story about AI launches.
Include who you are and what you’d like to do together.
Email about a partnershipReport a listing
A broken link, spam, a copied product or vote manipulation.
Include the product’s ShipScroll link and what’s wrong.
Report a listingPrivacy and data
Access to or deletion of your data, or a question about how we count visits.
Include the email on your account.
Send a privacy request
Do it yourself, right now
- Submit your AI tool — free, reviewed usually within a day.
- Book an ad — live availability and a preview before you pay. Details on the advertise page.
- Check an order — every payment and its status.
- Read the refund policy — full refunds before your launch or ad week starts.